Customer Satisfaction Guarantee:
We stand behind our products and want you to be completely happy with your purchase. If you are not entirely satisfied with your order for any reason, we are here to help.

Full Refund:
We offer a full refund on all items if you are not satisfied with your purchase. To be eligible for a refund, please ensure that:

• You request the refund within 30 days of receiving your order.

• The item is in its original condition, unused, and with all packaging intact.

How to Request a Refund:

Contact us at info@taylorfishcompany.com to initiate the refund process.
Provide your order number and a brief explanation of why you are not satisfied with your purchase.
We will provide instructions on how to return the item to us.
Processing Refunds:
Once we receive your return and inspect the item, we will immediately process your refund. The refund will be credited back to your original method of payment within a certain amount of days, depending on your card issuer's policies.

Shipping Costs for Returns:
Please note that customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

Contact Us:
If you have any questions about our refund policy or how to return your product, please contact us at info@taylorfishcompany.com. We're here to help and ensure that your experience with us is positive.